Commercial Credit and Debt Collection Executive

7 days ago


Mumbai, Maharashtra, India KnowledgeWorks Global Ltd. Full time

Credit and Collections Role

This is an exciting opportunity for an experienced Credit Collections Manager to join our team and lead our credit and collections function. As a key member of our finance team, you will be responsible for developing and implementing strategies to improve customer compliance, resolving disputes, and providing excellent customer service.

Main Responsibilities

  • Develop and implement strategies to improve customer compliance with payment terms.
  • Manage major AR portfolios to identify and mitigate risks.
  • Collaborate with internal departments to provide excellent customer service.
  • Work closely with the legal team to navigate complex bankruptcy claims and comply with relevant laws and regulations.
  • Provide regular updates to finance on the status of aging reports and advise on necessary adjustments to allowances for doubtful account reserves.

Requirements

  • Minimum 10 years of experience in credit management or debt recovery.
  • Proven track record of successfully managing offshore teams.
  • Strong analytical and problem-solving skills.
  • Able to work effectively with overseas clients (US/UK) and maintain high levels of customer service.


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