
Lead ServiceNow Practice
2 days ago
We are seeking a seasoned professional to spearhead our ServiceNow practice and drive its growth.
The ideal candidate will possess a deep understanding of the ServiceNow ecosystem, including its products, platforms, and offerings. They will also have experience in practice building, solution architecting, capability building, business pursuit management, operations and delivery management, and P&L ownership.
- Core Competencies:
- Practice Development
- Strategic Solution Design
- Capability Enhancement
- Business Expansion Management
- Operational Excellence Management
- Financial Leadership
Key Responsibilities:
- Drive industry expertise and thought leadership through deep understanding of trends, competition, challenges, and opportunities.
- Develop and maintain a comprehensive knowledge of the ServiceNow ecosystem, company, and product roadmap.
- Manage multiple accounts with P&L responsibility, driving delivery by implementing clients successfully and growing business in current accounts.
- Influence stakeholders globally, fostering a collaborative environment with excellent communication and networking skills.
Requirements:
- 18+ years of experience in IT services, with 2-3 years as a ServiceNow practice leader.
- Strong track record of practice building, solution architecting, capability building, business pursuit management, operations and delivery management, and P&L ownership.
- Deep understanding of the ServiceNow ecosystem, including products, platforms, and offerings.
- Experience handling global responsibility (US, Europe, UK, APAC regions).
- Excellent communication, networking, and influencing skills.
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