Client Advisor
1 week ago
Start Your Career in Energy Sales
Are you looking for a challenging role in sales where you can utilize your communication skills to make a real impact? We have an exciting opportunity for a Client Advisor - Energy Sales Representative to join our team in Sofia, Bulgaria.
Your Role
- Make outbound calls to prospects from our database to promote our energy services.
- Develop and maintain strong relationships with clients to understand their needs and sales opportunities.
- Compare energy tariffs between our company and other suppliers to identify the best options for our clients.
- Convince prospects to sign a contract by presenting clear and well-formed arguments.
- Assist customers with digital contract signing and ensure their satisfaction within 48 hours via a follow-up call.
- Upsell additional products or services, such as energy control devices, maintenance services, and e-mobility items.
Requirements
- Diploma of Secondary Education
- Contact center or sales experience is a plus, but not necessary
- High proficiency in Dutch (preferably Flemish) and a good command of English
- PC skills (MS Office, Salesforce)
- Good writing skills
- Strong communication skills
- Customer orientation - Ability to develop and maintain strong relationships with clients
- Persuasiveness – to convince others, while using clear explanations and well-formed arguments
- Empathy - Understands another person's circumstances, point of view, thoughts, and feelings.
- Self-confidence - Confidence in own powers and abilities.
- Willingness and motivated to learn
What We Offer
- Paid training
- Labor contract with benefits, including private health insurance
- Fun, people-oriented call center
- Market-based basic salary
- Growth opportunities
- Relocation package
Location
Sofia, Bulgaria or remote work option available
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