SAINT LAURENT Client Advisor
23 hours ago
Job Summary
A Client Advisor at Saint Laurent contributes to the store's sales and key indicators achievement by providing a unique experience to clients. They support the management team and colleagues while upholding the Maison's values, image, and standards.
Key Responsibilities
- Provide exceptional client and after-sale service to all visitors and clients.
- Show passion in connecting and reconnecting with clients, identifying their needs, and anticipating their future requests.
- Cultivate a robust client portfolio to secure a proactive and growing business.
- Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach.
- Create personalized, versatile, and timeless silhouettes for clients, demonstrating a passion for the fashion culture.
- Show a transparent and genuine attitude with clients and create a unique connection with them.
- Communicate professionally and authentically with clients and colleagues.
- Effectively use available tools to optimize business opportunities.
- Proactively support the front and back-of-house teams, their achievements, and the overall team spirit.
Requirements
- A preferred professional experience in providing high-quality service focused on client expectations, i.e., in fashion & accessory retail, customer service, or luxury hospitality.
- Personal taste and passion for the fashion culture, with a desire to create personalized looks.
- A natural business mindset and entrepreneurial spirit.
- Open-minded and looking for a company valuing audacity and authenticity.
- Strong team spirit to achieve common goals.
- At ease with using tools and applications, with a willingness to learn new technologies.
- Motivation to work in a fast-paced environment, able to multitask and prioritize.
- Proactive, enthusiastic, and with a problem-solving attitude.
- Excellent written, oral, and listening skills, in English and the local language.
- Embracing change and seeing it as an opportunity to grow and develop.
Saint Laurent is committed to building a diverse workforce, valuing diversity in all its forms and promoting equal opportunities for all qualified candidates.
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