
Marketing Operations Leadership Role
4 days ago
This is a pivotal role that demands exceptional leadership skills, strategic vision, and operational expertise.
Key Responsibilities:- Liaise with cross-functional teams to deliver seamless event production from conceptualization to execution.
- Translate client objectives into targeted event experiences leveraging data-driven insights.
- Collaborate with creative teams to ensure event design aligns with broader marketing campaign goals.
- Serve as primary point of contact for assigned client accounts, leading client calls, presenting campaign strategies, and providing regular performance updates.
- Collaborate with account management to develop integrated marketing campaigns where events drive lead generation and brand engagement.
- Manage campaign timelines, budgets, and deliverables across multiple clients simultaneously.
- Oversee a team of 20-30 full-time employees including Regional Customer Success Managers, Audience Acquisition Team Leads, Campaign Specialists, and Data Research Associates.
- Track and analyze campaign performance metrics, connecting event activities to marketing outcomes and ROI.
- Use audience data and campaign insights to continuously optimize event experiences and operational processes.
- Provide detailed post-event analysis and recommendations for future campaigns.
- 12-15 years of progressive experience in marketing operations, event marketing, or experiential marketing with demonstrated leadership responsibility.
- Proven track record managing events at marketing agencies or in-house marketing teams.
- Experience with both micro-events and large-scale productions across various industries.
- Background in campaign management with understanding of marketing attribution and ROI measurement.
- Strong project management capabilities with experience using tools like Asana, Monday.com, or similar platforms.
- Vendor management experience including contract negotiation and relationship building.
- Proficiency with marketing technology stack including CRM systems, event platforms, and analytics tools.
- Understanding of integrated marketing campaigns and cross-channel optimization.
- Client-facing communication skills with ability to present strategies and manage expectations.
- Data-driven mindset with experience using audience insights to inform event design.
- Crisis management abilities with proven experience handling real-time event challenges.
- Team coordination skills for managing freelancers, temporary staff, and external partners.
- Experience at experiential marketing agencies or event marketing firms.
- Background in B2B marketing with understanding of lead generation and nurturing processes.
- Project management certification (PMP or equivalent).
- Experience with marketing automation platforms and lead management systems.
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