Data Driven Cluster Manager

2 weeks ago


Kanpur, Uttar Pradesh, India IDFC FIRST Bank Full time

At IDFC FIRST Bank, we are looking for a highly skilled and experienced Data Driven Cluster Manager to join our Rural Banking team. The role offers an exciting opportunity to drive sales and collections of JLG, MHL & other related products while maintaining high class Collections efficiency across buckets.

Key Responsibilities:

  • Drive sales and collections of JLG, MHL & other related products with minimal governance issues and process lapses.
  • Maintain high class Collections efficiency across buckets with consistent growth in portfolio.
  • Achieve NTB acquisition of customers with retention of existing customers.
  • Ensure constant growth in the portfolio by increasing number of customers and consistently delivering desired disbursal amount.
  • Foster best customer service with minimum/zero escalations.
  • Develop and implement digital initiatives within existing products.

Managerial & Leadership Responsibilities:

  • Build a strong and high-performance team down under.
  • Train new hires and nurture existing talent.
  • Provide continuous guidance to team members to prepare them for next roles.
  • Minimize attrition rates.

Requirements:

  • 5 – 10 years of relevant experience.
  • Graduate degree from any full-time course.

Salary Range: ₹40 Lakhs - ₹60 Lakhs per annum



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