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IT Infrastructure Monitoring Specialist

3 weeks ago

Mumbai, Maharashtra, India beBeeMonitoring Full time ₹ 9,00,000 - ₹ 12,00,000

We are seeking a skilled Monitoring Specialist to support our IT infrastructure operations.

Job Overview:

The ideal candidate will have experience with monitoring tools and a strong desire to grow in an IT environment.

Main Responsibilities:
  • Monitor system performance, server uptime, and network availability using SolarWinds, ManageEngine, and Zabbix dashboards
  • Respond to alerts and perform preliminary triage of infrastructure-related incidents
  • Escalate critical issues to L2/L3 support teams with relevant logs and diagnostic data
  • Support OS-level checks on Windows/Linux systems, including disk space, CPU, and service status
  • Assist in configuring thresholds, alert parameters, and basic integrations within monitoring platforms
  • Document alert resolutions, ticket progress, and incident reports as part of knowledge management
  • Participate in daily health checks and provide summaries to operations teams
  • Coordinate with service desk teams to ensure timely closure and escalation of monitored incidents
Key Skills and Qualifications:
  • Familiarity with Windows/Linux OS administration fundamentals
  • Working knowledge of at least one monitoring tool: SolarWinds, ManageEngine, or Zabbix
  • Understanding of SNMP, ICMP, WMI, or related protocols used in monitoring environments
  • Strong communication skills and ability to collaborate with cross-functional support teams
  • Desire to learn automation and log analysis concepts
Benefits:

This role offers the opportunity to work in a dynamic IT environment and contribute to the success of our organization.

Why You'll Thrive Here:

You will be part of a collaborative team that values innovation, teamwork, and continuous learning.