High-Performance Printer Technician

2 days ago

Kollam, Kerala, India beBeeServiceEngineer Full time ₹ 40,00,000 - ₹ 80,00,000
Job Summary:

We are seeking a skilled Service Engineer to provide high-quality service support for computer systems and large format printing solutions. The ideal candidate will have 2 years of experience in the installation, maintenance, and repair of Epson Large Format Printers and computer hardware/software systems.

Key Responsibilities:
  • Printer Installation and Maintenance: Install, configure, and maintain Epson Large Format Printers (Technical, Textile, Photo) at customer locations.
  • Troubleshooting and Repair: Provide on-site troubleshooting, repair, and maintenance of large format printers and computer systems (hardware and software).
  • Diagnostic and Preventive Maintenance: Diagnose printer faults, perform preventive maintenance, and resolve technical issues related to printing systems and peripherals.
  • Computer Hardware and Software Support: Troubleshoot and repair computer hardware, software, networking issues for business customers.
  • Optimization and Calibration: Perform calibration, alignment, and test prints to ensure optimal printer performance.
  • Service Reporting: Maintain detailed service reports after each service visit, including issue diagnosis, resolution, and parts used.
  • Technical Coordination: Coordinate with technical support teams and Epson service engineers for complex troubleshooting.
  • Spare Parts Management: Manage spare parts inventory and request replacements when needed.
  • Customer Training and Support: Provide technical guidance and training to customers on proper usage and maintenance of printers and computer systems.
  • Timely Service Response: Ensure timely service response and achieve defined service KPIs.
Qualifications:
  • Educational Background:
  • Any degree (Engineering, Science, IT, Computer Applications, etc.)
  • Diploma or Bachelor's Degree in Electronics, Mechanical, Computer Science, or related fields is preferred.
  • Professional Experience:
  • Minimum 2 years of experience in service and maintenance of computers, printers, or large technical equipment.
  • Knowledge of large format printers (Epson preferred) or computer systems troubleshooting is a strong advantage.
  • Required Skills:
  • Good understanding of networking, computer hardware, operating systems, and printer drivers.
  • Strong problem-solving skills with the ability to work independently in the field.
  • Travel Requirements:
  • Willingness to travel frequently within Coimbatore & Tirupur region.
Why Work With Us?
  • State-of-the-Art Technology: Work with cutting-edge Epson large format printer technologies.
  • Hands-on Experience: Hands-on experience with computer systems and high-end industrial equipment.
  • Career Advancement Opportunities: Opportunity to grow into advanced technical support and service management roles.
  • Competitive Compensation: Competitive salary and service incentives.
  • Diverse Industry Exposure: Exposure to a variety of industry sectors – technical, textile, photo, and industrial printing.

Please send your resume to us by email.

You can also contact us by phone for any details.

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