Senior Communication Specialist

2 weeks ago


Navi Mumbai, Maharashtra, India Career Guideline Full time
Job Description

We are looking for an experienced Communication Coach to join our team.

This role is perfect for individuals with a passion for communication and a proven track record of success in the BPO industry.

Responsibilities:
  • Develop and implement effective communication strategies to improve customer engagement and satisfaction.
  • Provide coaching and training to team members to enhance their communication skills.
  • Collaborate with cross-functional teams to identify areas for improvement and develop solutions.
  • Analyzing data to measure the effectiveness of communication strategies and making recommendations for improvement.

We offer a competitive salary range of 8 lacs (approximately $10,500 USD) per annum, plus a performance-based hike of 20-25%.

Requirements:
  • A minimum of 1 year of experience in International BPO with documented experience as a Communication Coach.
  • Excellent communication skills and the ability to work effectively in a fast-paced environment.
  • Comfortable working 24X7 shifts.
What We Offer:
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • The chance to work with a talented team of professionals.


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