
Drive Collection Specialist
3 days ago
Order Management Specialist
About the PositionWe are seeking an experienced Order Management Professional to join our team. In this role, you will be responsible for overseeing and managing accounts receivable portfolios to ensure timely collections.
Main Responsibilities:
- Oversee and manage accounts receivable portfolio to ensure timely collections.
- Contact customers via email/phone to follow up on overdue invoices.
- Investigate and resolve payment discrepancies and disputes.
- Collaborate with internal teams (e.g., billing, cash application, sales) to resolve issues impacting collections.
- Maintain accurate records of collection activities and customer interactions.
- Prepare ageing reports and provide regular updates to management.
- Support month-end and quarter-end closing activities related to AR.
- Ensure compliance with company policies and SOX controls.
To be successful in this role, you will need:
- Bachelor's degree in finance, Accounting, or related field.
- 2-4 years of experience in OTC collections or accounts receivable.
- Strong understanding of the OTC process and ERP systems (e.g., SAP, Oracle).
- Excellent communication and negotiation skills.
- Ability to work independently and manage multiple priorities.
- Proficiency in MS Excel and reporting tools.
As a member of our team, you can expect:
- A competitive salary package.
- Ongoing training and development opportunities.
- A collaborative and dynamic work environment.
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