Executive ServiceNow Strategist

2 days ago


Kollam, Kerala, India beBeePlatform Full time ₹ 20,00,000 - ₹ 25,00,000

ServiceNow Platform Manager Job Description

Job Summary:

We are seeking a highly skilled ServiceNow Platform Manager to join our organization. The successful candidate will be responsible for defining the vision, roadmap, and backlog for ServiceNow.

Key Responsibilities:

  • Develop and implement a strategic plan for ServiceNow, aligned with business objectives.
  • Collaborate with cross-functional teams, including business, IT, security, and compliance, to ensure effective stakeholder engagement.
  • Establish policies and guidelines for development, upgrades, and integrations, ensuring governance and standards are met.
  • Manage vendor and partner relationships, working closely with ServiceNow and managed service providers (MSPs).
  • Optimize licenses, budget, and measure ROI, demonstrating financial acumen.
  • Design and implement key performance indicators (KPIs), dashboards, and success measures, leveraging data and reporting capabilities.
  • Ensure the platform supports organizational goals through strategic alignment.
  • Balance innovation, stability, and cost, making informed decisions about privatization.

Requirements:

  • Minimum 6 years of experience as a Platform Manager/Owner or similar role focused on the ServiceNow platform.

Location: Pune (Baner Location)



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