Technical Hosting Specialist

6 days ago

Gulbarga, Karnataka, India beBeeHosting Full time ₹ 7,50,000 - ₹ 12,50,000

As a seasoned hosting professional, you will play a pivotal role in ensuring the stability and performance of our hosting products.

About the Role

You will be responsible for monitoring product stability using internal tools, handling incident response, troubleshooting, and fixes for various products and services. Your expertise will be crucial in maintaining high-quality service delivery to our clients.

Key Responsibilities:
  • Monitor product stability using internal tools
  • L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated)
  • Handle incident response, troubleshooting, and fix for various products/services
  • Communicate clearly on tickets, phone calls made to the team about various issues
  • Exhibit a sense of urgency to resolve issues
  • Build advanced automation workflows for automating repeated issues
Requirements:
  • Good understanding of Linux Systems, Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chroot/chkrootkit/rkhunter
  • Windows: Windows 2000/2003/2008, NTFS chkdisk/acls etc, Troubleshoot system/application faults using Event logs, Updates via WSUS, Terminal Services, IIS Fundamentals
  • Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts
  • Application Protocols: SMTP,HTTP,FTP,IMAP,POP
PREFERRED QUALIFICATIONS:
  • Understanding of Cloud
  • Systems/Hardware: RAID, LOM/IPMI/IP KVMs, Dell Hardware
  • Windows: WMI, Powershell/VB scripts, MS-SQL Fundamentals
  • Applications: Postfix/qmail/Exim, Database Systems Fundamentals (MySQL/Postgres), Nginx/Apache (mod_php, mod_fcgid, CGI, php-fpm etc), Tomcat
  • Tools/Utilities: Nagios, DHCP, Kickstart/Cobbler, Yum, RPM, GIT/SVN
About Us

We are a leading web technology company serving nearly 7 million customers globally. Our mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online.

What We Offer

We celebrate one another's differences and foster a culture of belonging. Our company benefits when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We care about your well-being.

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