
Effective Site Operations Coordinator
2 days ago
This is a pivotal position in the operation of properties and assets where you will be responsible for ensuring seamless day-to-day management.
Responsibilities- Guide, groom, develop and support site manpower to face challenges as and when required.
- Formulate suitable controls and monitor SLAs & KPIs towards effective service delivery.
- Maintain service level agreements and keep performance indicator scores above excellence.
- Ensure timely renewal of agreement, submission of invoices and follow-ups for payments.
- Oversee all vendor quotations and invoices.
- Ensure proper signoffs for attendance and all required details for cost sheet submission.
- Ensure timely submission of client-approved cost sheet to office and follow up for invoice.
- Ensure accuracy of billing information.
- Plan manpower for site (play major role in hiring process etc.).
- Conduct daily site rounds to ensure proper maintenance of all structures/building facilities and services are carried out.
- Ensure proper teamwork for all facilities.
- Assist client SPOC in creating annual operational plans and formulating strategies for effective management.
- Review and ensure data (hard and soft copy)/emails/client files are updated.
- Deal with occupants' queries in verbal/written form.
- Ensure robust complaint management process is in place and followed meticulously.
- Communicate and circulate information to occupants/authorities on operational complications.
- Ensure health and life safety regulations/manuals are adhered to on site.
- All risk assessment recommendations are implemented and enforced for compliance.
- Create business continuity plans.
- Resolve emergency maintenance matters with urgency.
- Maintain exemplary relationship management with projects, consultants, contractors, authorities for ease and smooth operations.
- Create and submit daily management report (DMR) and monthly management reports (MMR).
- C Coordinate and maintain as-built drawing and transition document library.
- Work closely with regional teams and ensure closure of all required reports.
- Facilitate services under slogan No Safety No Work.
You will be working on a residential site located at Amritsar.
Site DynamicsWork Schedule: Site team e.g.: Property Manager + 2
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