
Customer Relations Professional
15 hours ago
We are seeking a highly skilled Customer Relations Manager to join our team.
About the Role:
- Preparation of daily reports and MIS (Monthly Management System, MMR, QBR) to ensure timely submission to clients.
- Collaboration with clients to prepare presentations and facilitate discussion on vendor performance matrices.
- Guiding visitors to the office premises as per FM guidelines and ensuring smooth day-to-day operations.
- Maintenance of existing contracts with vendors and liaison for contract renewal.
- Evaluation and recommendation of vendors based on their performance matrices.
- Effective communication and presentation skills to stakeholders.
Requirements:
- Excellent oral and written communication skills.
- Strong interpersonal and presentation skills.
- Ability to prioritize and plan effectively.
- Awareness of different media agendas.
- High level of creativity.
Qualifications:
- Graduation is required for this position.
Experience:
- A minimum of 3-6 years of experience in customer relations or a related field.
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