Voice Process Associate

6 days ago

Varanasi, Uttar Pradesh, India beBeeCustomerService Full time ₹ 35,00,000 - ₹ 55,00,000
Job Title: Customer Service Representative

We are seeking a skilled and energetic voice process associate to support our US-based clients.

The ideal candidate should have a problem-solving attitude with the ability to think on their feet and possess a US accent experience supporting North American clients.

  • Key Responsibilities:
  • Handle inbound and outbound customer calls from US clients.
  • Resolve queries related to products, services, billing, or technical issues.
  • Maintain accurate records of customer interactions and follow-up actions.
  • Ensure high levels of customer satisfaction through prompt and efficient service.
  • Required Skills & Qualifications:
  • Graduate in any stream.
  • 2–4 years of experience in US voice process/customer support.
  • Excellent verbal communication skills in English (mandatory).
  • Familiarity with CRM tools and call center software.
  • Ability to work night shifts and meet performance metrics.

Why You'll Thrive:

As a key member of our team, you will be responsible for providing top-notch customer service to our US-based clients. You will handle inbound and outbound customer calls, resolve queries related to products, services, and technical issues, and maintain accurate records of customer interactions. We are looking for a candidate who is highly motivated, has excellent communication skills, and can work well under pressure.

  • Voice Process for banking Sector

    3 weeks ago

    Varanasi, Uttar Pradesh, India HCLTech Full time

    HCLTech Mega drive -International Banking Process (Experienced) 21-Aug-2025 .HCL Walk-In Drive – International Banking Voice ProcessDate: 21-Aug-2025Time: 11:00 AM – 3:00 PMLocation: HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras ,Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu 600076Designation: AssociateProcess: Inbound...

  • Ambitious Voice Support Professional Wanted

    7 days ago

    Varanasi, Uttar Pradesh, India beBeeVoice Full time ₹ 50,00,000 - ₹ 75,00,000

    Job Title: Voice Process AssociateWe are seeking a highly skilled Voice Process Associate to support our US-based clients. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with professionalism.Key Responsibilities:Handle inbound...

  • International Voice Process Quality Specialist

    7 days ago

    Varanasi, Uttar Pradesh, India beBeeQuality Full time ₹ 30,00,000 - ₹ 60,00,000

    About the RoleWe are seeking a talented and experienced Quality Analyst to join our team in an International Voice Process.

  • Process Associate

    2 days ago

    Varanasi, Uttar Pradesh, India beBeeBanking Full time ₹ 8,00,000 - ₹ 10,00,000

    Process Associate RoleAs a Process Associate, you will work in the banking sector. We are looking for candidates with excellent communication skills and any academic degree (undergraduate & postgraduate). Freshers and students with backlogs are eligible to apply.Candidates with one year of experience can also apply if they have valid documents.You will...

  • International Voice Process Specialist

    2 days ago

    Varanasi, Uttar Pradesh, India beBeeInternationalVoiceProcess Full time ₹ 8,00,000 - ₹ 12,00,000

    We are seeking an International Voice Process Specialist to join our team.The successful candidate will be responsible for reviewing new orders for accuracy and completeness, processing new orders on a web-based system, handling customer inquiries, maintaining service levels and high levels of accuracy, placing orders with partners on a web-based order...

  • Voice Model Specialist

    5 days ago

    Varanasi, Uttar Pradesh, India beBeeExpert Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Role OverviewAs a seasoned AI Engineer, you will play a pivotal role in developing and optimizing voice models for cutting-edge voice solutions.Key Responsibilities:Design and develop deep learning models for voice synthesis (e.g., TTS, voice cloning).Implement and optimize neural network architectures such as Tacotron, FastSpeech, WaveNet, or...

  • International Voice Process Training Lead

    2 days ago

    Varanasi, Uttar Pradesh, India beBeeTraining Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

    Process Training Manager Job OverviewWe are seeking an experienced professional to lead our team in delivering exceptional training programs.A highly skilled individual with a minimum of 1 year of experience as a Training Manager or Deputy Manager Training in a BPO or customer service environment is required.Mandatory expertise in International Voice...

  • Voice Support Associate

    4 days ago

    Varanasi, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 42,00,000 - ₹ 45,00,000

    About This RoleWe are seeking a skilled Voice Support Specialist to join our team on a night shift basis.The ideal candidate will be responsible for updating customer relationship management (CRM) systems and making outbound calls daily using provided leads, verifying and screening prospective customer data, capturing additional information and assessing...

  • Process Improvement Specialist

    2 hours ago

    Varanasi, Uttar Pradesh, India beBeeProcessImprovement Full time ₹ 5,00,000 - ₹ 8,00,000

    Process Associate Job DescriptionThe role of Process Associate involves assisting in process improvements to increase efficiency and productivity. This includes developing and maintaining process documentation, such as procedures, guidelines, and templates.About the Role:Collaborate with cross-functional teams to ensure seamless execution of...

  • Senior Voice Platform Engineer

    2 hours ago

    Varanasi, Uttar Pradesh, India beBeeCisco Full time ₹ 1,80,00,000 - ₹ 2,50,00,000

    Job DescriptionThe ideal candidate will have a strong background in Cisco UCCE, UCCX, and PCCE solutions.They should be familiar with ITIL process and have excellent communication and conversation skills.Advanced remote and on-site troubleshooting activities are required.Knowledge of VOIP protocols such as SIP, H.323, and MGCP is essential.Cisco voice...