Senior Operations Manager, E-commerce Compliance

2 weeks ago


Bengaluru, Karnataka, India ADCI - BLR 14 SEZ Full time
About the Role

We are seeking a highly skilled Senior Operations Manager to join our E-commerce Compliance team at ADCI - BLR 14 SEZ. As a key member of our team, you will be responsible for leading complex projects and initiatives to improve process efficiency and effectiveness.

The ideal candidate will have a strong background in program or project management, with experience in leading teams and driving sustained process improvements. They will also have excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.

Key Responsibilities
  • Lead site/program level improvement through Kaizens and facilitating Just Do Its (JDIs) to ensure successful implementation of projects.
  • Drive Six Sigma Capability development program to enhance team capabilities.
About the Team

Buyer Abuse is a critical function within Amazon that designs and builds software systems, risk models, and operational processes to minimize risk and maximize trust in Amazon.com. Our team of investigators globally works to investigate abusive transactions, protecting all aspects of the Amazon shopping experience and making it a safer place to shop.

Requirements
  • 2+ years of program or project management experience.
  • Knowledge of Lean principles and DMAIC methodology.
  • Experience in MS Access and SQL.
  • Ability to write clear and detailed requirement documents.
Benefits

We offer a competitive salary of ₹1,200,000 per annum, commensurate with experience. Additionally, we provide opportunities for growth and professional development, as well as a comprehensive benefits package.



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