
Digital Transformation Expert
2 weeks ago
Job Title: Technical Business Analyst - Digital Adoption Specialist
Job Description:We are seeking a skilled Technical Business Analyst to join our team. As a key member of our organization, you will be responsible for collaborating with global customers to identify their target audience's training needs and developing actionable insights to improve digital adoption.
As a Technical Business Analyst, you will work closely with cross-functional teams to deliver innovative solutions and bring process efficiency to our customers. You will also consult and propose optimal digital adoption solutions using the client Product Ecosystem, creating content to suit customer use cases.
This is an excellent opportunity for a talented individual who is passionate about digital transformation and wants to make a real impact on our customers' success.
Required Skills and Qualifications:- A good Technical/Engg bachelor's/Professional degree.
- A background in Software Development/Solutions/Professional Services is preferred.
- 1-5 years of relevant experience.
- Excellent presentation, verbal and written communication skills.
- Technical Experience: Hands-on experience with ReactJS, JavaScript, CSS, HTML, Rest APIs, and a knack for understanding systems, architecture, and security aspects is required.
- Excellent spoken English skills (Frequently Communicate with North American clients).
- Awareness of diverse cultures and practices across geographies.
- Javascript, CSS, HTML, Rest APIs, systems architecture and security.
- Knowledge of applications like ERP, CRM, CLM, etc. such as Salesforce, MS Dynamics, SAP, Oracle, Icertis, etc would be an added advantage.
- Candidate from Engineering and Computer, IT background is preferred.
- React js, react , active Frontend development or mernstack.
- Candidate from Computer Science, IT Engineering, MCA, or BCA Background is mandatory.
Responsibilities include working with global customers to identify their target audience's training needs, acquiring an understanding of customer applications and processes, deriving actionable insights, and using cases to improve digital adoption.
Collaboration with cross-functional teams to deliver innovative solutions and bring process efficiency to our customers.
Consulting, ideating, and proposing optimal digital adoption solutions to our customers using the client Product Ecosystem.
Help develop standards and guidelines to ensure consistency in deliverables across projects.
And other responsibilities related to digital transformation and customer satisfaction.
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