Customer Order Management Specialist

3 hours ago


Malappuram, Kerala, India beBeeOrder Full time ₹ 10,00,000 - ₹ 18,00,000
Customer Order Management Specialist

We are seeking a highly skilled and motivated Customer Order Management Specialist to join our team.

The successful candidate will be responsible for handling orders from customers, managed by Sales Account Holders.

In this role, you will provide service that secures our position as a valued commercial partner and leading supplier of axial impellers.

Responsibilities:
  • Customer Account management: Identify and develop new customers, understand their application requirements, and suggest suitable products.
  • Manage End-to-End Sales solution and customer support cycle.
  • Technical and Commercial agreements with customers.
  • Coordinate orders with production and logistics.
  • Address and resolve any issues and customer complaints.
  • Understand technical drawings and release BOM in the ERP system, reporting and maintaining data in ERP system.
  • Perform ad-hoc activities/projects assigned by management.
Requirements:
  • Solid technical background with a Mechanical engineering degree.
  • Excellent interpersonal, communication, and negotiation skills.
  • High level of enthusiasm and persistence in pursuing goals.
  • Highly structured, analytical, fact & detail-oriented.
  • Autonomous, visionary, innovative, proactive, and self-motivated.

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