Director of Client Management

2 weeks ago

Kanpur, Uttar Pradesh, India beBeeProfessional Full time ₹ 8,00,000 - ₹ 12,00,000
Client Services Professional Job Description

We are looking for a proactive and detail-oriented professional to manage day-to-day client communication, coordinate with internal teams, and ensure seamless campaign execution.

The ideal candidate will have experience working in an advertising/marketing agency environment and possess strong communication, interpersonal, and presentation skills.

Key Responsibilities:
  • Act as the primary point of contact for assigned clients, ensuring timely service delivery and effective communication.
  • Understand client requirements and brief internal teams on key projects.
  • Coordinate end-to-end campaign execution, ensuring timelines, quality standards, and client satisfaction are met.
  • Assist in developing presentations, proposals, and campaign reports for clients.
  • Monitor campaign performance, prepare status updates, and share insights with clients.
  • Build and maintain strong relationships with clients through consistent support and value addition.
  • Identify opportunities to upsell/cross-sell agency services and improve overall client engagement.
Requirements:
  • Mandatory: Prior experience in an advertising or digital marketing agency (1–3 years preferred).
  • Strong communication, interpersonal, and presentation skills.
  • Ability to multitask and manage multiple projects simultaneously.
  • Basic understanding of branding, digital marketing, ATL/BTL campaigns.
  • Graduate/Postgraduate in Marketing, Mass Communication, Advertising, or related field.
  • Proficiency in MS Office (Excel, PowerPoint, Word).

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