Lead Business Analyst

6 days ago


Noida, Uttar Pradesh, India beBeeBusiness Full time ₹ 10,00,000 - ₹ 15,00,000
Business Analyst for Salesforce Solutions

As a highly skilled Business Analyst, you will play a pivotal role in defining and documenting business requirements for Salesforce implementations and enhancements.

Key Responsibilities:
  • Elicit and document business requirements through thorough requirements-gathering sessions with stakeholders.
  • Analyze business processes to identify areas for improvement.
  • Document business requirements clearly and concisely using industry-standard methodologies.
  • Create and maintain detailed functional specifications.
  • Develop and maintain data mapping documents.
  • Process Mapping and Analysis: Document and analyze existing business processes.
  • Identify and recommend process improvements using Salesforce best practices.
  • Develop and document new business processes as needed.
  • Collaborate with the development team to ensure successful system implementation.
  • Provide ongoing support to end-users after system go-live.

Required qualifications include 8 years of total experience with 5+ years of experience as a Business Analyst, Salesforce certifications such as Certified Business Analyst or other relevant certifications preferred, Strong understanding of Salesforce CRM functionalities (Sales Cloud, Service Cloud, Marketing Cloud), Experience with Salesforce configuration and customization, Proficiency in SQL and data analysis techniques, and Experience with Agile development methodologies.


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