
Hospitality Ambassador Role
3 days ago
We are currently looking for a Guest Relations Professional who embodies the essence of exceptional hospitality. As a key member of our team, you will be responsible for creating lasting impressions and ensuring that every guest feels valued and respected.
Key Responsibilities:- Welcome guests warmly and create a positive first impression.
- Efficiently manage reservations, waitlists, and seating arrangements to meet the needs of our guests.
- Provide attentive and knowledgeable support to guests with menu queries, special requests, and dietary requirements.
- Develop strong relationships with regular guests and identify VIP customers to enhance their experience.
- Address guest feedback and complaints with professionalism and empathy.
- Collaborate with service staff, kitchen, and management to ensure seamless operations.
Prior experience in hospitality, F&B, or guest relations is preferred, as well as the ability to remain calm and composed in a fast-paced environment.
What We Offer:- The opportunity to be part of a dynamic team that prioritizes guest-centric service.
- A stimulating work environment that fosters growth and development.
- Competitive compensation and benefits package.
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