
Financial Transaction Reconciliation Specialist
3 days ago
This position offers the opportunity to contribute to a team focused on financial transaction reconciliation, investigation, and resolution. Key responsibilities include ensuring accurate record-keeping, identifying discrepancies, providing support to colleagues, and liaising with internal and external stakeholders.
Key Responsibilities- Transaction Reconciliation:
- Perform daily reconciliations of financial accounts to ensure accuracy and consistency.
- Verify and reconcile bank statements with internal records to prevent errors.
- Enter non-automatic bank statements into the system for up-to-date records.
- Conduct cash reconciliations using spreadsheet-based methods.
- Update cash flows in the back-office system to ensure efficient transactions.
- Identify and resolve format issues in reconciliations, and follow up on missing statements to prevent discrepancies.
- Investigate and resolve complex payment discrepancies, delays, and failures.
- Analyse transaction patterns and payment data to identify root causes.
- Liaise with internal teams and external parties to resolve payment-related issues.
- Address escalated issues requiring higher levels of expertise.
- Communicate effectively with internal and external stakeholders regarding payment issues, resolutions, and status reports.
- Build and maintain relationships with financial institutions to ensure smooth transaction flows.
- Ensure clear communication with clients regarding payment statuses, discrepancies, and other concerns.
- Analyse matching rates and propose new rules to increase Straight-Through Processing (STP).
- Identify inefficiencies and recommend improvements to enhance operational performance.
- Participate in brainstorming sessions and process improvement discussions.
- Monitor and mitigate risks related to financial crime, fraud, and regulatory breaches.
- Provide guidance and mentorship to junior staff and analysts.
- Support Team Leads in managing group tasks and ensuring the team functions efficiently.
- Act as a point of contact for escalations within the team.
- Assist in workload distribution to ensure even task handling among team members.
- Foster an inclusive and collaborative work environment.
- Ensure all activities adhere to company policies and regulatory standards.
- Actively engage in ensuring compliance with approval limits and process guidelines.
- Assist in root cause analysis for errors or Actionable Service Levels (ASLs).
- Help facilitate transitions concerning new procedures, systems, or deal flows.
- Maintain Reconciliation Desk Notes and document processing exceptions and procedures.
- Support testing of new systems or tactical enhancements.
- Assist in preparing monthly financial reports and analysing discrepancies.
- Perform additional duties and responsibilities as assigned by management.
- Demonstrate flexibility in working across different shifts and providing holiday coverage.
- Show accountability for the successful completion of assigned tasks.
- Ensure all tasks under your responsibility are executed within specified approval limits and guidelines.
- Assist Team Leads in managing team operations and ensuring smooth functioning of all processes.
- Actively participate in team-building activities and contribute to a positive work environment.
- Showcase ownership of tasks and projects while maintaining clear communication with stakeholders.
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