Dedicated Customer Service Representative

4 days ago

Jaipur, Rajasthan, India beBeeSupport Full time ₹ 20,00,000 - ₹ 40,00,000

Customer Support Role

Job Overview

We are looking for a dedicated and experienced Executive to join our Customer Support team. In this role, you will be responsible for handling customer escalations, providing solutions, and ensuring their satisfaction.

As an Executive - Customer Support, your primary responsibility will be to:

  • Respond promptly to customer inquiries via chats, emails, and calls while maintaining a positive attitude towards customers.
  • Provide customer orientation and follow communication procedures to ensure effective resolution of issues.
  • Take the extra mile to engage customers and ensure their satisfaction by offering personalized solutions.

The ideal candidate should possess excellent communication, empathy, and patience skills, as well as strong problem-solving abilities.

Key qualifications include a graduate degree, 1-3 years of experience in customer-facing roles, and proficiency in MS Office tools and social media platforms.

In addition to a competitive compensation package, we offer a dynamic work environment with opportunities for growth and development.

This is a rotational shift opportunity, requiring flexibility and adaptability.

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