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Property Leadership Position

2 weeks ago

Cochin, Kerala, India beBeeLeadership Full time ₹ 25,000 - ₹ 35,000
Leadership Role

This is a leadership role that requires strong leadership, organizational, and communication skills.

Key Responsibilities
  • Operations & Property Management:
    • Oversee day-to-day operations, including housekeeping, F&B, guest services, and security.
    • Maintain upkeep, cleanliness, and functionality of all domes, common areas, and property infrastructure.
    • Conduct daily property inspections and take prompt action on maintenance needs.
    • Maintain proper coordination between departments for smooth functioning.
  • Team Management:
    • Supervise and schedule staff shifts; ensure adequate manpower is available at all times.
    • Train, guide, and monitor performance of front office, housekeeping, and service staff.
    • Handle conflict resolution and staff discipline as required.
    • Foster a guest-first, high-energy work culture.
  • Guest Experience:
    • Ensure superior guest experience by maintaining high service standards.
    • Address guest queries, complaints, and feedback promptly and professionally.
    • Monitor guest reviews and implement continuous improvement plans.
  • Vendor & Inventory Management:
    • Coordinate with vendors for supply of materials, services, and maintenance support.
    • Manage inventory of linen, toiletries, amenities, and operational supplies.
    • Ensure timely payment and maintain healthy vendor relationships.
  • Reporting & Financial Oversight:
    • Prepare daily, weekly, and monthly reports on occupancy, operations, expenses, and feedback.
    • Monitor petty cash and budget allocations within the property.
    • Coordinate with the accounts team to ensure timely submission of bills and expense details.
  • Coordination & Communication:
    • Attend daily virtual team meetings with senior management and report updates/issues.
    • Coordinate with the marketing, reservation, and management team for promotions, events, and bookings.
    • Execute property-level decisions taken during strategic meetings.

The ideal candidate will have prior experience in property management or a related field and be able to work effectively in a fast-paced environment.