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Director of Client Engagement

2 weeks ago

Vizag, Andhra Pradesh, India beBeeRetention Full time ₹ 2,37,50,000 - ₹ 2,59,90,000
Job Overview

We are seeking an accomplished Vice President to spearhead our Customer Retention initiatives in the Employee Health and Benefits domain. This seasoned leader will drive growth by engaging with C-level executives and leveraging SaaS solutions.

The ideal candidate will have:

  • Over a decade of experience in corporate sales, focusing on retention, cross-selling, and upselling within Employee Health and Benefits and SaaS domains.
  • A proven track record of collaborating with CXOs to propel business expansion, foster client relationships, and enhance customer lifetime value.
  • In-depth knowledge of Employee Health and Benefits insurance solutions, benefits consulting, technology platforms, and service delivery models in a SaaS-enabled environment.
  • Strong analytical and results-driven skills, combined with exceptional communication and relationship management abilities.
  • Ability to coordinate with multiple internal teams and external partners to deliver comprehensive client engagement.

The preferred candidate will be comfortable working in a hybrid environment and possess an MBA degree from a reputable institution.

Key responsibilities include developing and executing sales strategies that focus on retention, cross-sell, and upsell opportunities, as well as coordinating with multiple internal teams and external partners to deliver holistic client engagement.

Responsibilities

This role entails:

  1. Developing and implementing sales strategies to optimize retention, cross-sell, and upsell opportunities.
  2. Collaborating with internal teams and external partners to deliver comprehensive client engagement.
Requirements

To excel in this position, the successful candidate will need:

  • 10+ years of corporate sales experience in the Employee Health and Benefits and SaaS domains.
  • A strong network of connections within the industry.
  • Excellent analytical and problem-solving skills.
  • Ability to communicate complex ideas effectively.
  • Results-driven mindset with a focus on delivering high-quality outcomes.