Senior Associate
1 month ago
About the Role:
We are seeking a skilled Senior Associate to join our Enterprise Business Solutions team. In this role, you will be responsible for providing support to multiple client relationships and operational teams in multiple locations.
Key Responsibilities:
- Act as the point of contact for client queries relating to the Recordkeeping system and client file deliveries.
- Perform daily checks on file deliverables to the clients, investigate discrepancies, and ensure timely resolution.
- Identify operational trends, issues, and areas for improvement within the Shared Services functions.
- Research and resolve problems independently, considering multiple avenues for resolution.
- Provide support to multiple operational areas relating to Enterprise queries.
- Handle and resolve issues involving operational and IT areas.
- Support and provide analysis for Client Change Request items.
- Complete system testing for Change Control enhancements.
Requirements:
- Understanding of core SQL to run queries in the ESP database.
- Data analytics and interface skills.
- Graduate or Master degree preferred.
- Visual basics an added advantage.
About State Street:
State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. We provide investment servicing, data and analytics, investment research and trading, and investment management to institutional clients.
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