
Lead Collections Specialist
2 days ago
Assistant Manager - Collections
At Genpact, we are seeking a highly skilled and motivated individual to join our team as an Assistant Manager - Collections. In this role, you will be responsible for managing all collection and dispute resolution activities in accounts receivable and related settlement processes.
Responsibilities:
- Collection of invoices and the management of all related processes dispute identification and resolution, account reconciliation, credit balance disposition, and unclaimed property administration.
- The Debt Collector will effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts.
- Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
- Ability to handle, trouble shoot, and resolve recurring or occasional bottlenecks
- Effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts.
Qualifications:
- Minimum qualifications:
- B.Com Graduation
- Relevant work experience
- Preferred qualifications:
- Good Communication Skills
- Ability to learn ERP systems
- Good analytical and problem-solving skills
- Excellent MS Office skills including MS Excel
- Good conceptual knowledge and experience in tax activities preferred
Benefits:
As an Assistant Manager - Collections at Genpact, you will have the opportunity to work at the cutting edge of AI, automation, and digital innovation. You will make an impact by driving change for global enterprises and solving business challenges that matter. You will also accelerate your career by getting hands-on experience, mentorship, and continuous learning opportunities. You will work with the best, joining 140,000+ bold thinkers and problem-solvers who push boundaries every day. You will thrive in a values-driven culture, where courage, curiosity, and incisiveness built on a foundation of integrity and inclusion allow your ideas to fuel progress.
Why Join Us:
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
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