Field Equipment Specialist

2 days ago

Mount Abu, Rajasthan, India beBeeDentalTechnician Full time ₹ 8,00,000 - ₹ 15,00,000

About this Role

We are seeking a Field Service Engineer to join our team. The role involves installation, maintenance, troubleshooting, and repair of dental equipment and products. The ideal candidate will combine strong technical expertise with customer service skills to ensure a smooth and reliable experience for dental professionals using our products.

Key Responsibilities

  • Install, calibrate, and demonstrate our dental equipment at client sites.
  • Perform preventive and corrective maintenance to ensure optimal performance of equipment.
  • Diagnose technical issues, troubleshoot, and provide timely resolutions.
  • Train dental professionals and staff on product usage, safety, and best practices.
  • Document service visits, repairs, and maintenance reports accurately.
  • Coordinate with internal teams for seamless client experience.
  • Ensure high customer satisfaction by delivering prompt and professional service.
  • Stay updated on new product launches, technical updates, and industry best practices.

Requirements

  • Diploma/Degree in Biomedical Engineering, Electronics, Mechanical, or related technical discipline.
  • 1–3 years of experience as a Service Engineer (experience in dental/medical equipment preferred).
  • Strong knowledge of electromechanical systems, installation, and maintenance procedures.
  • Ability to troubleshoot effectively and work independently at client locations.
  • Excellent communication and customer-handling skills.
  • Willingness to travel frequently as per client requirements.
  • Proficiency in MS Office and service documentation tools.

Why Work with Us?

  • Opportunity to work with cutting-edge dental technologies.
  • Be part of a fast-growing company.
  • Exposure to both technical and client-facing roles.
  • Competitive compensation and growth opportunities.

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