Cybersecurity Education Expert
2 weeks ago
We are the world's largest cyber security technical certification body, operating in 145 countries globally and owner of various world-famous cyber security programs.
Our mission is to train and certify over 380,000 information security professionals globally, influencing the cyber security mindset of countless organizations worldwide. Learn more at www.eccouncil.org
The RoleThis Enrollment Advisor position offers a rewarding career in the highly growing field of Cyber security education, with opportunities to make a direct and significant impact on aspiring students' lives.
As a key member of our student-centered support model, you will be responsible for attracting, enrolling, and setting the stage for the success of our students.
- Act as first point of contact for prospective students considering enrollment.
- Engage prospective students via multiple communication channels about their future with the goal of enrollment.
- Demonstrate sensitivity and ability to effectively relate to and work with prospective students from diverse backgrounds and experiences.
- Conduct conversations with prospective students to assess needs, showcase benefits of our cybersecurity certification programs, and facilitate enrollment.
- Mentor students from the application process through enrollment.
- Demonstrate high level of product/program knowledge, meeting specific student recruitment goals.
- Manage and update computerized prospective student database, application paperwork, and follow-up documentation.
- Maintain accurate knowledge of our programs, student services, and area colleges.
- Create relationships that lead to growth opportunities through engaging local high schools, businesses, and other members of the communities we serve.
- Work effectively with co-workers as part of the student services team to ensure each student's experience with us is professional, service-focused, and productive.
- Support and contribute to our commitment to diversity and inclusion.
To succeed in this role, you should have:
- Bachelor's degree or equivalent.
- Minimum 5-10 years' experience in Student Recruiting, Admissions & Enrollment advising, or related field.
- At least 4-5 years of consultative sales or customer service guiding individuals from thinking to doing using superior interpersonal skills and ethical approach. Experience working with clients/customers representing multiple stages of life and diverse backgrounds/experiences.
- Proven ability to achieve goals, influence others, and meet deadlines.
Note: This is an estimated salary range based on industry standards and may vary depending on individual circumstances.
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