Ambitious Customer Success Professional Wanted

9 hours ago


Rajahmundry, Andhra Pradesh, India beBeeCustomer Full time ₹ 80,00,000 - ₹ 1,20,00,000
Customer Care Role

We are looking for an experienced professional to take on a challenging customer care position. The ideal candidate will have a proven track record in sales, customer engagement, and technical consultation.

Key Responsibilities:

  • Sales & Revenue:
  • Achieve monthly and quarterly sales targets for tooling solutions.
  • Generate and qualify leads through industry networking and digital outreach.
  • Follow up with customers for pending payments and ensure timely collections.
  • Customer Engagement:
  • Conduct product presentations and technical demonstrations to showcase tooling capabilities.
  • Promote new and existing products through exhibitions and client visits.
  • Negotiate pricing, delivery terms, and contracts with customers to close deals effectively.
  • Technical Consultation:
  • Understand customer requirements in detail and provide tailored tooling solutions.
  • Liaise with design and production teams to ensure feasibility and customization.
  • Provide post-sales technical support and address performance-related queries.
  • Reporting & Coordination:
  • Maintain accurate records of sales activities, customer interactions, and forecasts.
  • Collaborate with logistics, finance, and service teams to ensure smooth order execution.
  • Monitor market trends and competitor activity to inform strategy.

Required Skills & Qualifications:

  • Degree/Diploma in Mechanical, Production, or Industrial Engineering.
  • 2–6 years of experience in technical or industrial sales, preferably in pharma tooling.
  • Strong communication, negotiation, and interpersonal skills.
  • Proficiency in CRM tools and MS Office.
  • Willingness to travel across regions.


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