Business Innovation Manager

2 weeks ago

Pune, Maharashtra, India beBeeCareer Full time ₹ 1,04,000 - ₹ 1,30,878

Genpact is a global leader in digital transformation. We're shaping the future of work by driving innovation and technology adoption.

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Job Description

We're seeking an experienced professional to join our team as a Management Trainee. As a key member of our organization, you'll be responsible for managing various activities related to retirement benefits, including:

  • Good understanding of various retirement plans and regulations affecting them
  • Knowledge of middle office and back office processing (retirement account origination, servicing, funds payout, reconciliation of funds, etc.)
  • Managing service delivery within the agreed service level across multiple blended processes
  • Implementing operational governance frameworks - quality review mechanisms, communication strategies
  • Participating in daily/weekly catch-ups with onshore partners to provide business updates and SLA status
  • Designing and implementing action plans, coaching, and mentoring sessions for team members, talent development, and career growth opportunities
  • Performing monthly/quarterly/yearly individual appraisal discussions with team members
  • Monitoring individual/team performance daily and ensuring objectives are met by complying with established service levels
  • Preparing weekly/monthly dashboards for reporting
  • Identifying and executing improvement opportunities that enhance process efficiency and effectiveness
  • Exhibiting proactive and leadership skills flexible and adaptable to changing business dynamics
  • Exposure to tools and technologies enhancing process effectiveness
  • Building strategic relationships with onshore partners and operating leaders to facilitate defined goals and objectives

Requirements

To succeed in this role, you should have:

  • Bachelor's degree in a related field or equivalent work experience
  • Relevant domain experience
  • Excellent written and verbal communication skills and interpersonal skills

Preferred Qualifications

We're looking for candidates with:

  • Relevant team management experience - over 10 people
  • Proven ability to strategize, influence, communicate, and execute complex initiatives
  • Proven ability to manage large teams and drive engagement initiatives leading to low attrition rates and employee satisfaction
  • Proven ability to coach and guide team members to reach their maximum potential by establishing effective career paths and personal development plans
  • Proven ability to drive change and motivate the team to work towards continuous improvement
  • Self-motivated, high-energy levels, works well under strict deadlines
  • Microsoft Office proficiency

Why Join Us

As a Management Trainee at Genpact, you'll enjoy:

  • Transformation leadership - Work at the cutting edge of AI, automation, and digital innovation
  • Making an impact - Drive change for global enterprises and solve business challenges that matter
  • Accelerating your career - Get hands-on experience, mentorship, and continuous learning opportunities
  • Working with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
  • Thriving in a values-driven culture - Our courage, curiosity, and incisiveness built on a foundation of integrity and inclusion allow your ideas to fuel progress

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

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