Customer Support Representative

16 hours ago

Amrāvati, Maharashtra, India beBeeSupport Full time ₹ 8,00,000 - ₹ 11,00,000

As a Customer Support Representative, you will play a vital role in delivering exceptional customer experiences across international markets. Your primary responsibility will be to handle customer inquiries and resolve issues in a timely and professional manner.

Key Responsibilities:
  • Manage all forms of customer communication, including email, chat, and phone calls for international customers in English.
  • Analyze customer concerns and respond with accurate and efficient solutions.
  • Maintain a positive and empathetic attitude towards customers at all times, ensuring high satisfaction levels.
  • Update customer records and interactions in CRM systems accurately and efficiently.
  • Collaborate with internal teams (Sales, Technical, Logistics) to resolve customer issues effectively.
  • Monitor customer feedback and report recurring issues to management for process improvement.
  • Achieve individual and team performance metrics, including response time, customer satisfaction score (CSAT), and resolution time.
  • Ensure compliance with international communication protocols, data privacy regulations, and company policies.
Requirements:
  • Bachelor's degree in any discipline.
  • Excellent written and spoken English communication skills.
  • Prior experience in customer service, preferably in an international BPO or shared service environment.
  • Proficiency in computer skills, including MS Office and CRM software.
  • Ability to handle stressful situations calmly and professionally.
  • Strong problem-solving skills and attention to detail.

  • Customer Support Representative

    5 days ago

    Amrāvati, Maharashtra, India beBeeCustomerSupport Full time ₹ 3,00,000 - ₹ 6,00,000

    Customer Support RepresentativeWe are seeking a highly skilled and detail-oriented Customer Support Representative to provide exceptional support to our customers.Main Responsibilities:Respond to customer inquiries across multiple channels, ensuring timely and accurate resolutionsMaintain inventory levels for packaging materials and reorder stock as...

  • Customer Technical Support Representative

    1 week ago

    Amrāvati, Maharashtra, India beBeeCustomerSupport Full time ₹ 35,00,000 - ₹ 75,00,000

    Job Title: Customer Technical Support Representative">Job Overview:">We are seeking a customer-focused professional to provide exceptional support to our global clients. As a technical support specialist, you will be responsible for resolving queries via phone, email, or chat, ensuring high customer satisfaction and professionalism.">About the Role:">">You...

  • Customer Service Representative

    1 week ago

    Amrāvati, Maharashtra, India beBeeCustomerService Full time ₹ 30,000

    Chat Support Job DescriptionWe are seeking a professional and skilled customer service representative to join our team as a chat support specialist.In this role, you will be responsible for providing timely and accurate responses to customer inquiries via chat support only. Your primary goal will be to deliver exceptional customer experiences and maintain...

  • Customer Service Representative

    1 week ago

    Amrāvati, Maharashtra, India beBeeCustomerService Full time ₹ 16,000 - ₹ 18,000

    Job Title: Customer Service RepresentativeWe are seeking a skilled CUSTOMER SERVICE REPRESENTATIVE to join our team. In this role, you will be responsible for providing exceptional customer service and support over calls in a professional manner.About the RoleThis is a fantastic opportunity for those who enjoy interacting with customers, resolving queries...

  • Customer Service Representative

    2 days ago

    Amrāvati, Maharashtra, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000

    We are seeking a highly skilled and customer-focused representative to handle inbound and outbound calls, addressing customer inquiries and resolving issues.Job ResponsibilitiesThe ideal candidate will have strong communication and interpersonal skills, with the ability to work in a fast-paced environment and provide exceptional service.Provide product and...

  • Customer Service Representative

    5 days ago

    Amrāvati, Maharashtra, India beBeeCustomerService Full time ₹ 43,20,000 - ₹ 86,40,000

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service via phone, email, and chat.Your primary focus will be on handling customer inquiries, resolving issues,...

  • Customer Service Representative Opportunity

    2 days ago

    Amrāvati, Maharashtra, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000

    Customer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to deliver exceptional customer experiences.Key Responsibilities:Provide top-notch customer support through various communication channels, ensuring timely and professional responses.Effectively resolve customer issues and concerns, maintaining positive...

  • Customer Support Specialist

    2 days ago

    Amrāvati, Maharashtra, India beBeeCustomerService Full time ₹ 12,00,000 - ₹ 16,00,000

    Job Title: Customer Service RepresentativeOverview:We are seeking a highly skilled and professional customer service representative to join our team. As a customer service representative, you will be responsible for responding to customer inquiries and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via...

  • Ambitious Customer Service Representative Wanted

    16 hours ago

    Amrāvati, Maharashtra, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 70,00,000

    Customer Service Representative Job DescriptionThis role entails providing exceptional customer service support and collections via phone calls. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and ensuring that our customers receive the highest level of service.

  • Customer Experience Representative

    18 hours ago

    Amrāvati, Maharashtra, India beBeeCustomer Full time ₹ 30,00,000 - ₹ 50,00,000

    Are you passionate about delivering exceptional customer service? Do you have a knack for resolving complex issues and turning customers into loyal advocates?About the RoleWe are seeking a skilled Customer Experience Representative to join our team. As a key member of our customer-facing department, you will be responsible for providing top-notch support to...