Learning and Development Associate
4 weeks ago
Niit is a leading learning solutions provider that has been transforming the way the world learns since 1981. We have helped numerous leading companies across 30 countries to improve their learning ecosystems and increase the business value of learning.
Job Overview:
This role involves providing training administration support to top clients in various regions. The successful candidate will be responsible for assisting customers with training-related issues, providing resolutions, scheduling training sessions, gathering information about reported issues, performing case analysis, documenting cases, generating reports, and managing training activities on our Learning Management System.
Responsibilities:
* Assist customers with training administration issues
* Provide customer resolutions and training scheduling options
* Gather additional information about reported issues
* Perform detailed case analysis and document cases in the system and generate tickets
* Generate daily/weekly reports for customers on Microsoft Excel
* Manage training activities on the Learning Management System
Requirements:
* Graduates from B.A./B.Com/BBA/BHM/B.Sc./BCA, B.Tech (Mech/Biotech) can apply
* Working knowledge of computers
* Excellent written and verbal communication skills
* Rotational shifts with night allowances provided
* 18 months service agreement
What We Offer:
* Competitive salary: ₹4,00,000 - ₹5,50,000 per annum based on experience and qualifications
* Both-side cab facilities without deductions for employees residing within our hiring zone
* Equal opportunities employer with a commitment to diversity and inclusion
How to Apply:
Interested candidates should submit their applications with relevant documents and meet the eligibility criteria.
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