Senior ServiceNow Solutions Architect

2 days ago

Udaipur, Rajasthan, India beBeeServiceNow Full time ₹ 1,05,00,000 - ₹ 1,31,75,000

We are seeking a highly skilled ServiceNow Engineer to drive impactful change within our organization.

Job Description

The successful candidate will work closely with stakeholders across IT and business units to deliver scalable, efficient, and innovative solutions using the ServiceNow platform.

  • Design, development, and implementation of ServiceNow solutions that support our enterprise service management strategy.
Required Skills:
  • Minimum 6 years of hands-on experience with ServiceNow development and administration.
  • Proven track record of delivering complex ServiceNow implementations across multiple modules (e.g., ITSM, ITOM, HRSD etc).
  • Experience in managing ServiceNow upgrade projects, platform migrations, and integrations with third-party systems.
  • Strong understanding of ITIL processes and how they align with ServiceNow capabilities.
  • Demonstrated ability to gather requirements, translate business needs into technical solutions, and manage stakeholder expectations.
  • Experience working in an Agile / Scrum environment.
Technical Expertise:
  • Proficiency in Java / JavaScript, HTML, CSS, and REST/SOAP APIs.
  • Deep expertise in ServiceNow Studio, Flow Designer, UI Builder, Custom Apps / Widgets, Script Includes, Business Rules, Client Scripts, and UI Policies.
  • Strong knowledge of ServiceNow data model, CMDB design, and Discovery.
  • Experience with ServiceNow IntegrationHub, MID Server configuration, and custom integrations.
  • Familiarity with Performance / Platform Analytics, Reporting, and Dashboards.
  • Understanding of security best practices within ServiceNow, including ACLs and role-based access control, and governing best practices for update sets, system upgrades and releases.
Soft Skills:
  • Excellent communication and stakeholder management.
  • Strong analytical mindset with problem-solving capabilities.
  • Ability to thrive in a fast-paced environment with multiple priorities.
  • A focus on great customer service for colleagues.
  • Tenacious and inquisitive approach to problem solving.
  • Adaptable to evolving business needs.

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