Customer Service Executive

4 hours ago

Delhi, Delhi, India beBeeServicing Full time ₹ 4,00,000 - ₹ 8,00,000

As a Senior Executive Client Servicing professional, you will play a pivotal role in driving business growth and customer satisfaction. The ideal candidate will possess exceptional communication skills, be adept at managing client relationships, and have a strong understanding of the digital landscape.

About Us

Grapes is a leading integrated communications agency that delivers innovative marketing solutions across various platforms. Our team of experts combines strategy, process, and trends to build brands and drive customer engagement.

Key Responsibilities:
  1. Client Management: Manage client accounts, ensure their needs are met, and foster long-term relationships.
  2. Sales Growth: Identify opportunities for upselling and cross-selling additional products and services.
  3. Relationship Building: Develop and maintain strong relationships with clients through regular communication and meetings.
  4. Project Coordination: Coordinate with internal teams to deliver successful client projects and campaigns.
  5. Market Research: Conduct market research to understand client industries, identify trends, and provide insights to clients.
  6. Reporting: Prepare and present regular reports on campaign performance.
Benefits:

You will enjoy a dynamic work environment, opportunities for growth and development, and a competitive compensation package.

About the Role

This is an exciting opportunity to join a forward-thinking organization and contribute to its continued success. If you are a motivated and results-driven individual who thrives in a fast-paced environment, we encourage you to apply.

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