Financial Operations Manager
1 week ago
Key Responsibilities:
- Financial Reconciliation: Verify that the PMS daily cityledger guest ledger and advance deposit ledger balances reconcile to the sum of previous month closing balance and the PMS system net changes for the current month to date.
- Revenue Management: Prepare daily revenue journal ensuring that revenues have been classified to the correct general ledger code. Circulate completed report to department heads on a timely basis.
- Cash and Credit Management: Verify that the total cash settlements posted in the PMS system for the day balance to the total amount of cash deposited per the General Cashier report.
- Credit Control: Verify all credit cards billing against the daily business report and prepare credit card and bank conciliation sheets and credit card commission accrual.
- Audit Compliance: Ensure that audit policies and procedures (Control Self Assessment) are being followed.
- Credit Policy Adherence: Be fully in line with Hotel Credit Policy.
- Invoice Verification: Check that all invoices have relevant backups and are in accordance with rates quoted by the hotel and with banqueting orders.
- Credit Allocation: Ensure credits received are allocated against the correct invoice and not prorated over various invoices.
- Payment Processing: Ensure any payments received at the hotel are credited correctly.
- Outstanding Amounts: Follow up outstanding amounts with standard letters in accordance with Credit Policy and Procedure.
- Problem Identification: Advise of any potential problems as soon as they come to light.
- Credit Policies: Know and observe credit policies.
- Credit Account Management: Process all applications for new credit accounts.
- Account Receivable Management: Regularly distribute listings of all active accounts receivable.
- Credit Limit Establishment: Establish and continually review credit limits for accounts receivable.
- Account Verification: Review checked out guests open payer accounts and advance deposit records with audited revenue.
- Credit File Maintenance: Maintain a complete credit file for each account containing all documentation related to the credit investigation.
- Credit Card Dispute Management: Manage reconcile and follow upon all credit card inquiries/disputes.
- Account Receivable Review: Review all accounts receivable debits and credits daily.
- Balance Verification: Verify the accuracy of accounts receivable balances.
- Credit Stakeholder Communication: Maintain and build communication with all credit stakeholders.
Requirements:
- Education: Educated to bachelor's degree level or beyond, most likely within a business or hospitality management related discipline, or experience equivalent.
- Experience: Prior experience in the same position.
- Preopening Experience: Prior experience in preopening.
- Language: A native Arabic speaker and fluency in verbal and written English are essential.
- Technical Skills: Must be a highly capable user of Microsoft Office programs, including Excel, Word, PowerPoint, and Outlook.
- Global Work Environment: Previous working experience in a truly global work environment is essential.
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