Customer Growth Expert

23 hours ago

Nashik, Maharashtra, India beBeeMarketing Full time ₹ 80,00,000 - ₹ 1,00,00,000
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About Us:

We are a leading technology company that develops AI solutions to empower brands to scale their marketing efforts.

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Our mission is to develop powerful AI infrastructure that equips marketers with robust plug-and-play products, 200+ proprietary self-evolving AI models without having to write a single line of code.

Our talented and diverse team of 300+ spread across over 14 geographies is focused on building transformative AI products to help customers get the most out of their marketing and demand generation efforts.

">Key Responsibilities:
  • ">
  • Managing the entire customer experience, upselling/cross-selling, and maintaining net promoter score.">
  • Analyzing data and insights to drive customer growth success and marketing strategies.">
  • Playing a key role in goal setting and strategy for all accounts and tracking the success of our solutions provided to customers.">
  • Acting as an AI marketing solutions expert to identify, create, and implement marketing solutions to achieve measurable business results for partners.">
  • Designing metrics and measures for determining ROI on our products and becoming an evangelist for all our products by educating clients on product solutions and best practices.">
  • Effectively addressing customer satisfaction and managing a diverse set of issues until resolved.">
  • Building thorough understanding of client's brand, business, customers, and competitive landscape and providing strategic guidance in building requisite digital marketing initiatives.">
Requirements:
  • ">
  • A proven track record of hitting and overachieving retention and growth targets.">
  • Prior experience in Digital Marketing and understanding of Media channels like Google, Social Media, Programmatic buying, etc. and analytic tools such as Omniture, GA, Appsflyer, Kochava, etc.">
  • Achieving revenue targets for customers on a timely basis.">
  • A problem solver who can independently translate high-level goals into actionable plans.">
  • A growth mindset - creative and diligent Be able to multitask, prioritize, rapidly iterate and manage communications with different functions in a fast-paced environment.">
About You:
  • ">
  • Are you passionate about driving customer growth success and marketing strategies?">
  • Do you have prior experience in Digital Marketing and understanding of Media channels like Google, Social Media, Programmatic buying, etc. and analytic tools such as Omniture, GA, Appsflyer, Kochava, etc.">
  • Are you a problem solver who can independently translate high-level goals into actionable plans?">
"

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