Partnership Builder

We are seeking a full-time Relationship Manager (Renewal Sales) to join our team.

Coding education is essential in today's technology-driven world. It empowers students to build apps, games, websites, and AI-powered projects, preparing them for future careers.

As the global leader in online coding education for kids and teens, we offer live, interactive classes led by expert Computer Science instructors. Our mission is to help students fall in love with coding and become future-ready creators, entrepreneurs, engineers, and scientists.

Our curriculum is accredited by STEM.org and aligned with the K-12 Computer Science Framework, ensuring a personalized learning experience through 1:1 and small-group classes. We integrate real-world AI tools like ChatGPT, machine learning, and data science into the learning journey, helping students not just use AI but build with it.

We are trusted by over 1 million students worldwide and backed by top investors. Our platform has a rating of 4.9/5 and an NPS of 86, making it the most loved platform for coding and AI education.

The ideal candidate will have excellent communication skills and a strong background in sales or customer service. Prior experience in Edtech B2C sales is preferred, but not mandatory. The role requires a result-driven individual who can deliver a sales pitch and maintain healthy customer relationships.

The key responsibilities include retaining, renewing, and referring students to ensure their continued engagement with our platform. This involves engaging and preserving existing customers, cultivating profitable relationships through effective communication and support, and interacting with customers via calls and messages to address their queries and concerns.

To succeed in this role, the candidate should have a computer science or technical background, which is preferred but not mandatory. Exceptional communication and influencing skills are crucial, as well as the ability to learn about our product and services within a short timeframe.

Bachelor's in the IT field is preferred but not mandatory. We offer a competitive salary package, including free lunch and dinner, health insurance, and PF contribution. Career growth opportunities are also available in a collaborative and mission-driven team culture.

The successful candidate will be part of a fast-paced Ed-Tech startup that is shaping the future of coding education. They will have the opportunity to work on a project that makes a significant impact on students' lives and prepares them for a successful career in technology.

1. Retain, renew, and refer students to ensure their continued engagement with our platform.
2. Engage and preserve existing customers, cultivating profitable relationships through effective communication and support.
3. Interact with customers via calls and messages to address their queries and concerns.
4. Achieve monthly targets in a highly performance-driven environment.
5. Maintain feedback from parents and ensure timely action is taken to resolve any issues.

Required Skills:

1. Excellent English communication and written skills are mandatory.
2. Computer Science or technical background is preferred but not mandatory.
3. Prior experience in Edtech B2C sales is preferred (minimum 6 months).
4. Exceptional communicator and influencer who can deliver a sales pitch and maintain healthy customer relationships.
5. Result-driven with experience in an extremely target-centric job.
6. Self-learner with a high grasping ability and can learn about the product & services within 2 days.

Education:

Bachelor's in the IT field is preferred but not mandatory.

Perks:

1. Free Lunch & Dinner.
2. Exposure to a fast-paced Ed-Tech startup.
3. Health Insurance.
4. PF Contribution.

What We Offer:

• Fixed annual salary + incentives.
• Collaborative, mission-driven team culture.
• Career growth opportunities.