Operations Director
1 week ago
A visionary leader is sought to oversee hotel operations, ensuring seamless coordination between departments.
This role demands operational excellence and the ability to effectively liaise with regulatory bodies.
Key Responsibilities:
- Strategic Leadership: Lead the hotel's overall operations, coordinating efforts across Front Office, Housekeeping, Food & Beverage, Engineering, and Security departments.
- Financial Management: Prepare and manage annual operating budgets, prioritizing profitability and resource efficiency.
- Guest Experience: Uphold high standards of guest satisfaction, service excellence, and personalized experiences.
- Human Resource Development: Lead recruitment, induction, and training of hotel staff in line with operational requirements.
Essential Qualifications:
- Bachelor's Degree or Diploma in Hotel Management or Hospitality Administration.
- Minimum 8-10 years of progressive experience in hospitality, including at least 3–4 years in a senior leadership role.
Desirable Skills:
- Strong leadership, organizational, and decision-making capabilities.
- Excellent communication, interpersonal, and negotiation skills.
- Commercially astute with sound understanding of budgeting and revenue management.
Benefits:
A competitive salary package will be offered, commensurate with qualifications and experience.
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