Care Professional

4 days ago

Cuttack, Odisha, India beBeeCustomerService Full time ₹ 16,14,704 - ₹ 20,95,888

Job Title: Customer Service Executive

About the Role:

We are seeking a highly skilled and customer-focused Care Professional to join our team. As a Customer Service Executive, you will be responsible for delivering exceptional service to our clients, resolving their queries, and providing them with accurate product information.

Key Responsibilities:
  • Answering Customer Inquiries: Respond to customer calls, emails, and messages in a timely and professional manner.
  • Customer Complaint Resolution: Address customer complaints and concerns, and provide quick and effective solutions.
  • Product Information Provision: Provide customers with accurate and up-to-date information about our products and services.
  • Record Keeping: Maintain accurate records of customer interactions and feedback.
Requirements:
  • Communication Skills: Excellent communication skills, both written and verbal.
  • Problem-Solving Ability: Strong problem-solving ability, with a focus on customer satisfaction.
  • Language Proficiency: Fluency in English (ODIA) is required.
Benefits:
  • Full-Time Employment: This is a full-time position, offering a stable and secure work environment.
  • Competitive Pay: A competitive salary package, reflecting your value to our organization.

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