Support Service Professional

Job Title: Senior IT Service Management (ITSM) Specialist TrainerLocation: RemotePosition Overview:We are seeking a seasoned IT Service Management (ITSM) professional trainer with over 10+ years of experience in managing IT service delivery, process governance, and continual improvement. This role is designed for a professional who will not only oversee ITSM...

Job Title: Senior HR Service Delivery (HRSD) Specialist Trainer Location: RemotePosition Overview: We are seeking an experienced HR Service Delivery professional (Trainer) with 10+ years of expertise in HR operations, process optimization, and employee services. The role involves overseeing HR service delivery processes while ensuring efficiency, compliance,...

Job Title: IT Support ProfessionalWe are seeking an experienced IT support professional to join our team. The successful candidate will be responsible for providing technical assistance and troubleshooting services to internal customers.

Job SummaryThis is a highly sought-after role for an IT Support Professional who can provide exceptional customer service skills to end-users.The ideal candidate will have experience managing remote desktop environments, Citrix/VMware View/Cloud PC environments, and effectively collaborate within an IT team with shared responsibilities.In addition, the...

Job DescriptionWe are seeking a skilled customer support professional to address customer issues and provide exceptional service.

Project duration : 12 months & extendable. Project location : Qatar.Functional Responsibilities :- Design and develop complex service design solutions, ensuring they align with client requirements, business objectives, and industry best practices.- Collaborate with cross-functional teams to define and implement service design methodologies, frameworks, and...

Job Description:As a key member of our support team, you will be responsible for delivering exceptional customer service and resolving customer issues in a timely and efficient manner.Take end-to-end ownership of resolution of reported customer issues and requests by probing, analyzing, and working with multiple technical teams internally.Liaise with other...

Unlock Your Career PotentialThis is an exceptional opportunity to embark on a journey in customer support and IT service delivery with a leading global firm. As a customer support professional, you will be the first point of contact for our clients, providing technical support and resolving queries related to various software applications, hardware devices,...

Role Overview: We are seeking an experienced FIS Quantum/Echos Production Support Service Engineer to provide end-to-end support for our treasury management systems, ensuring smooth technical operations, governance, and compliance in line with business needs. Key Responsibilities: Financial Systems Support Provide complete support for FIS Quantum and...

Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic individual to assume the role of Customer Service Representative. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through phone, email, and chat.Key Responsibilities:Provide first-level resolution and...