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Process Optimization Leader

2 weeks ago


Morādābād, Uttar Pradesh, India beBeeExcellence Full time ₹ 1,20,00,000
Key Role Deliverables:

Our ideal candidate will have a proven track record of driving business transformation, with a strong focus on operational excellence.

  • Business Transformation (80%)
  • Develop and implement a customized operational excellence framework tailored to our e-commerce domain.
  • Create and manage a comprehensive KPI dashboard to monitor performance across all businesses.
  • Lead process improvement initiatives to enhance internal business and operational processes.
  • Drive innovation and automation efforts to eliminate waste and improve efficiency.
  • Foster employee engagement in operational excellence initiatives.
Project & Team Management:

The successful candidate will oversee multiple projects across various lines of business, ensuring timely delivery and high-quality standards.

  • Manage a diverse team of 20+ members, including business analysts, process excellence leads, and content developers.
Operational & Process Excellence:

We are seeking an individual who can identify process gaps and implement efficiency-driven solutions to enhance workflows and service delivery.

  • Leverage data insights to track performance, optimize processes, and ensure compliance with internal and client-defined SLAs.
Required Skills and Attributes:
  • Strong analytical and problem-solving skills.
  • Demonstrated project or program management skills.
  • Extensive understanding of mistake proofing and automation tools.
  • Lean Six Sigma certification (Green Belt) is desirable.
  • Excellent communication, self-motivation, and interpersonal skills.