
Asset Management Director
2 days ago
Oversee contract management and ensure efficient use of assets within the ServiceNow platform.
Responsibilities:
- Operate primarily during European hours with exceptions for India hours
- Lead and manage a team of professionals responsible for asset/contract management
- Understand operational requirements, research best practices, and maintain high team performance
- Ensure all assets/contracts are properly managed, tracked, and renewed as necessary
- Oversee asset use and management within the ServiceNow platform
- Identify and implement improvements to contract and asset management processes
- Maintain effective communication with stakeholders, including clients and senior management
- Ensure compliance with relevant regulations and internal policies
- Prepare and present regular reports on contract and asset management activities
- Responsible for training and development opportunities for team members
- Demonstrate winning together values in this role
- Manage resourcing requirements
- Cultivate a team environment that provides exceptional interactions and ensures high staff performance
- Attend to written/electronic correspondence and liaise closely with functional teams for day-to-day operations
- Act on team feedback and resolve issues or conflicts within the team
- Apply matrix organization guidelines
Requirements:
- Proven experience in contract management and asset management, preferably within ServiceNow with 7-12 years of experience
- Strong leadership and team management abilities
- Ability to adapt quickly to new working conditions and deliver outcomes
- Curiosity to understand systems, processes, and people for delivering outcomes
- Proficiency in ServiceNow and other relevant software tools
- Excellent analytical and problem-solving skills
- Prior experience working in a matrix organization
- Strong verbal and written communication skills
- A degree in business, finance, or a related field is preferred
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