
Product Insights Analyst
6 days ago
We are seeking a highly skilled Product Insights Analyst to join our team. As a key member of our product organization, you will play a critical role in helping us make data-driven decisions and drive business growth.
- Build a deep understanding of our existing business using internal and external data.
- Inform business and product strategy by defining and instrumenting core metrics for product initiatives.
- Partner with cross-functional teams to implement data initiatives that positively impact user experience and improve product adoption.
Requirements:
- B.Tech/ B.E or Master's in Computer Science/Computer Engineering or any equivalent field.
- Experience analyzing usage data for SaaS products with a background preferably in contact centre operations and AI is desirable.
- Minimum of 3 - 8 years of overall industry experience in the data analytics domain highly preferred, with hands-on knowledge of SQL, PL/SQL and Python scripting.
- Knowledge about the Hadoop ecosystem and its components with hands-on experience in automating scripts is required.
- Exposure to visualization tools like Tableau and/or event tracking tools like Mixpanel/Amplitude.
- Excellent communication skills.
- Able to tell complicated technical content and analytical insights simply to multiple audiences including executives.
This is an excellent opportunity to work with a talented team and contribute to the success of our product. If you are a motivated and detail-oriented individual with a passion for data analysis, we encourage you to apply.
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