
Administrative Services Coordinator
2 days ago
We are seeking a skilled Front Desk Executive to serve as the primary point of contact for our guests. This role involves managing guest inquiries, reservations, and ensuring a positive experience for all visitors.
Responsibilities- Greets and welcomes guests in a professional manner.
- Handles phone calls and inquiries efficiently, providing accurate information.
- Manages booking and reservation systems, ensuring a smooth check-in and check-out process.
- Maintains the cleanliness and organization of the front desk area.
- Assists with administrative tasks, such as filing, data entry, and maintaining records.
- Coordinates with other departments to ensure guest satisfaction and resolve any issues promptly.
- 1-5 years of experience in a customer-facing or administrative role.
- Excellent verbal and written communication skills.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint) and other relevant software.
- Strong organizational skills and attention to detail.
- Ability to multitask and work under pressure in a fast-paced environment.
- Good problem-solving skills and a customer-oriented mindset.
- Knowledge of hotel management systems is a plus.
This is an exceptional opportunity for someone who thrives in a dynamic environment and values delivering exceptional service. As a key member of our team, you will be instrumental in shaping the overall guest experience and contributing to the success of our operations.
What We OfferCompetitive salary, comprehensive benefits package, opportunities for growth and development, and a collaborative work environment that encourages teamwork and innovation.
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