Transportation Operations Manager

2 weeks ago


Guntur, Andhra Pradesh, India beBeeLogistics Full time ₹ 93,75,000 - ₹ 1,56,25,000
Job Summary

We are seeking a highly skilled and experienced professional to lead our supply acquisition efforts. As a key member of our team, you will be responsible for managing our existing processes, setting up new ones, and ensuring seamless onboarding of partners.

Your primary focus will be on forecasting monthly supply onboardings, planning manpower requirements, and assigning leads efficiently. You will also conduct regular surveys and VOPs to derive qualitative insights about user and partner pain points while onboarding and getting activated.

You will work closely with cross-functional stakeholders to streamline solutions and provide guidance, training, and performance management support to the team leads.


About This Role
  • This is a challenging opportunity to make a significant impact in the logistics industry.
  • You will have the chance to work with a talented team of professionals who are passionate about innovation and growth.

Responsibilities
  1. Lead & Supply Management :
  • Manage existing processes and set up new processes.
  • Forecast monthly supply onboardings based on historical data and seasonal trends and plan manpower requirements accordingly.
  • Assign leads efficiently to ensure quick onboarding and follow-up on all potential partners.
  • Ensure all incoming leads from different channels are effectively utilized and converted.
Platform Experience:
  • Conduct regular surveys and VOPs to derive qualitative insights about user and partner pain points while onboarding and getting activated.
  • Identify common issues raised by new partners and streamline solutions.
  • Build communication plans and execute the same using different channels.
Team Management :
  • Manage a team of 30+ call center agents across multiple processes.
  • Identify gaps in the existing processes and explore solutions to improve the efficiency and output of the team.
  • Provide guidance, training, and performance management support to the team leads.
  • Interact with cross-functional stakeholders highlighting partner pain points and work with them to streamline solutions

Requirements
  • Advanced google sheet and excel knowledge
  • Team Management
  • Data Handling
  • Analytical Mindset
  • Operational Rigour

About Us

We're building a household name in transportation. Join us and be part of the revolution – where every day is an opportunity to redefine what's possible.

We value collaboration, innovation, and embracing challenges. Our ambition extends beyond last-mile delivery; we aim to disrupt all facets of logistics.

Industry Leadership: We have a pan India presence with operations spanning multiple cities. With a fleet size exceeding 750k driver partners and 15 million customers, Porter is at the forefront of this dynamic sector.

Cutting-Edge Technology: Our technology platform has garnered over $150 million in investments from renowned backers. We leverage technology to drive efficiency, innovation, and unparalleled service.

Ambitious: We address a massive challenge and go after a market with a valuation surpassing $50 billion USD.



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