Collection Operations Manager
1 week ago
Job Title: Collection Executive
United Healthcares is a leading company in the health, wellness, and fitness industry. We are dedicated to providing high-quality herbal supplements that promote optimal health and wellness.
Job Summary:
We are seeking a highly motivated and organized individual to manage and coordinate the collection process to ensure timely payment from our customers.
Key Responsibilities:
- Manage and coordinate the collection process to ensure timely payment from customers
- Contact customers via phone calls, emails, and letters to follow up on outstanding payments
- Resolve any payment discrepancies and negotiate payment plans when necessary
- Maintain accurate records of all collection activities and update customer information in the database
- Prepare and send out collection notices and invoices to customers
- Assist in the reconciliation of accounts receivable and provide reports on collection activities
- Collaborate with other departments, such as sales and customer service, to address customer payment issues
- Stay up-to-date with industry trends and best practices in collections
Requirements and Qualifications:
- High school diploma or equivalent
- Proven work experience as a Collection Executive or similar role
- Strong communication and negotiation skills
- Excellent organizational and time management skills
- Proficient in using collection software and MS Office
- Ability to multitask and work under pressure
- Attention to detail and ability to maintain accuracy in records
- Problem-solving and decision-making skills
- Ability to work independently and as part of a team
- Knowledge of collection laws and regulations is a plus
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