Wi-Fi Infrastructure Specialist
2 days ago
Job Title: Wi-Fi Infrastructure Specialist
Job DescriptionAs a key member of our team, the Enterprise Wi-Fi Support Engineer plays a pivotal role in ensuring seamless connectivity for our clients. This role requires exceptional technical expertise and a passion for delivering outstanding customer experiences.
Key Responsibilities- Addressing customer issues and concerns related to Wi-Fi networking services.
- Identifying areas for improvement and implementing changes to enhance overall performance.
- Providing guidance and support to customers as needed, fostering strong relationships through effective communication and collaboration.
The successful candidate will possess:
- Strong technical skills and knowledge of Wi-Fi networking systems, protocols, and technologies.
- Excellent understanding of wireless network design and configuration principles.
- Knowledge of security protocols and best practices, with ability to configure and manage wireless security features.
- Exceptional troubleshooting skills, with ability to identify and resolve complex technical issues.
- Strong communication and interpersonal skills, with ability to collaborate effectively with internal teams.
A minimum of a bachelor's degree in computer science or a related field is required. Relevant industry certifications, such as CCNP (routing and switching) and CWNE (CWNA + CWAP + CWSP), are highly desirable.
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