Fund Administration Manager Lead
1 day ago
As a seasoned professional in transfer agency operations, we seek an experienced Fund Administration Manager I to lead our EMEA Transfer Agency team from Chennai, TN. This hybrid role involves managing medium to large teams responsible for conducting transfer agency operations on behalf of assigned clients.
Responsibilities- Manages and leads team members in providing support to major clients addressing complex operational and technical issues ensuring timely execution.
- Leverages expertise to manage relationships with assigned clients resolving escalated issues related to fund transactions and reporting.
- Develops processes and provides guidance to ensure successful new client onboarding master records maintenance in accordance with departmental policies and procedures.
- Ensures clients adhere to IRS regulatory standards.
- Collaborates with external clients to resolve complex day-to-day issues directing them to appropriate resources at BNY Mellon.
- Applies advanced problem-solving skills and judgement to analyze information effectively.
- Serves as the escalation point for issues regarding client profiles keeping leadership informed of potential areas of concern.
- A bachelor's degree or equivalent experience is required.
- Total work experience of at least 6 years with management experience preferred.
- Transfer agency operations experience is highly valued.
- Dynamic leadership and interpersonal skills are essential.
- Knowledge of Digital/AI tools like Power BI, Baseline, Alteryx, RPA etc. is beneficial.
We offer highly competitive compensation packages including a salary range of $150,000-$180,000 annually based on experience, plus benefits and wellbeing programs rooted in excellence and performance philosophy.
About Our CultureBeneath our commitment to innovation and diversity lies a strong foundation built upon equality respect inclusion care and community engagement making us one of Fortune's America's Most Innovative Companies Human Rights Campaign Foundation Corporate Equality Index % score ranking top employers for LGBTQ+ employees Disability IN % score ranking companies that drive disability inclusion Just Capital CNBC Most Just Companies list Bloomberg Gender Equality Index GEI and Dow Jones Sustainability Indices Top performing company for Sustainability join us for LifeAtBNY and be part of something more than just a job.
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