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Job Title: Quality Team Lead

  • The Quality Lead for Mapping Operations will oversee a team responsible for quality checks of map data.
  • A strong understanding of mapping data quality frameworks, processes and standards is required.
Key Responsibilities:
  • Lead, mentor and motivate a team of Quality analysts to achieve operational goals.
  • Identify data quality challenges and proactively mitigate the issues.
  • Implement data quality policy and validation rules.
  • Monitor day-to-day activities of Quality analysts to ensure adherence to SLAs, quality metrics and client guidelines.
  • Track team performance using data quality KPIs and provide actionable feedback to team members.
  • Collect, analyze and interpret complex data related to quality control processes.
  • Generate comprehensive reports and presentations to communicate findings and recommendations to stakeholders.
  • Collaborate with Process Excellence and data creation teams to implement best quality practices in mapping operations.
Qualifications:
  • A bachelor's degree from any recognized institution.
  • Additonal certifications in quality management are desirable.
Experience:
  • 5+ years of experience in quality control management.
  • A proven track record of delivering high-quality results.
  • At least 1 year of experience in Quality supervisory role or 2 years of experience in Quality Analyst role.
About This Role:

This role involves overseeing a team responsible for quality checks of map data. The ideal candidate should have a strong understanding of mapping data quality frameworks, processes and standards.